The callous attitude

The AKUH administration has demonstrated a callous and careless attitude towards patients and  their families time and again.When you approach them with any type of complaint against their physicians, the first and only response from them is to deny any wrongdoing at the hands of their physicians. They then try to blame the patient for any problem. This attitude has to change and it must change for good. The neutrality of the physicians investigating any such case of negligence should be above and beyond any doubt. All the complaints and their reports must be made public on AKUH website. Filing complaint should be established as a clear and visible  process.